How you can Cancel the Windows Hello Setup in Windows 10 October 2018 Update

Windows 10 October 2018 Update, or version 1809, is among the buggiest releases in a long time for Microsoft.

Not just that the update was pulled only a few days after the original launch due to a data removal bug, but it still experiences all kinds of issues that could make quite a few users skip this release altogether.

One of the most recent bugs concerns the facial recognition system in Windows Hello, the biometric authentication app which comes built-in to Windows 10.

Through the looks of things, users attempting to setup Windows Hello not only that neglect to do so, but also get kept in the configuration screen with no choice to cancel.

Microsoft has acknowledged the problem and now lists it as a “known issue,” as well as the time being, there’s simply no ETA regarding whenever a fix might be shipped to users.

The software giant describes the behavior of the issue inside a technical advisory published now:

“On the Setup Windows Hello page of the Windows Setup process, you select Use face recognition after which select Set up. On the next page, you cancel the setup process by selecting the “x” character in the upper right corner from the photo preview window. Windows returns you to definitely the Setup Windows Hello page, and you select Use face recognition > Setup again.

Instead of the photo preview window, the thing is an empty (all black or all white) page.”

The workaround isn’t necessarily rocket science, but it’s full of other conditions that users might experience when attempting to shut the Windows Hello configuration screen.

Obviously, the first thing that comes to one’s thoughts are to press the close button (the small X within the top right corner) to exit the configuration screen. But as Microsoft itself says, there are moments if this close button does not appear, which means you have to try out another method.

Pressing Alt + F4 should do the secret, Microsoft says, however this only works if the window itself isn’t locked or unresponsive. I’d the smartest choice in this instance would be to press Ctrl + Alt + Del and then force-close the Windows Hello configuration screen altogether. If you want to restart the Windows Hello setup, you can do it again after the window closes.

But, there’s another problem here too. After closing the Windows Hello configuration screen, you need to wait for the camera indicator LEDs to show off since this is the moment when you can re-initialize the configuration of this feature. However in some cases, the LEDs keep flashing.

“On most PCs, indicator LEDs flash while the camera and also the infrared illumination product is active. Once you cancel the Setup process, these LEDs still flash for a few seconds. This flashing indicates that the machine is not prepared to restart,” Microsoft says.

In this case, you need to wait for a LEDs to show off. When they don’t, your only choice is to reboot your pc, and I think you want to do this from the beginning, especially if you force-close the Windows Hello window.

While this isn’t necessarily a critical bug in Windows 10, it’s one that can become very frustrating, especially because Windows Hello is really a key feature of the operating-system. Windows Hello requires dedicated hardware, and needless to say, some people purchase new laptops and PCs specifically with compatible cameras in order to use this feature.

There’s no ETA as to whenever a fix would land, but in the meantime, you should use the steps here to cancel the configuration process and reinitialize it from the get-go.

Windows 10 Cumulative Update KB4493509 Antivirus Issue Fixed

A vital bug in the newest cumulative update for Windows 10 version 1809 (October 2018 Update) has just been fixed.

Users running security products from ArcaBit discovered that after installing Windows 10 cumulative update KB4493509 their devices were no longer able to boot and became unresponsive.

Microsoft acknowledged the issue in an update to the original KB page last week, saying at that time that the fix was at the works with no specific ETA offered to users.

“Microsoft and ArcaBit have identified an issue on devices with ArcaBit antivirus software installed that may cause the system being unresponsive upon restart after installing this update,” the company said.

“Fix now available”

In another short update today, Microsoft explains the concern is fixed now and users just need to update towards the new edition of ArcaBit to be able to install the patch.

“ArcaBit has released an update to address this issue,” the software giant notes, linking for an ArcaBit support article that doesn’t seem to provide every other details during the time of penning this article.

The organization, however, doesn’t offer more details regarding the steps users should follow in case their devices are unable to boot in order to deploy the antivirus update. Furthermore, because of the ArcaBit support article isn’t working, the only option is to boot to Safe Mode, uninstall the update, then boot to the desktop to update the antivirus software, and only then install the update once more.

No specifics have been shared around the quantity of users whose devices wound up unable to boot, but the positive thing is that the patch was developed and released to users in just a couple of days.

Not one other antivirus goods are thought to be influenced by cumulative update KB4493509 issues, so it should technically be safe to set up it regardless of the security software in your device.

Microsoft Says Windows 10 Cumulative Update KB4493509 Freezes Devices on Boot

Although this month’s Patch Tuesday rollout originally seemed a very smooth one, it appears as though a growing number of products are experiencing issues after installing the most recent Windows updates.

Microsoft has recently acknowledged a bug in the cumulative update KB4493509 shipped to Windows 10 version 1809 (October 2018 Update) PCs that may cause them to freeze on boot.

The organization says the glitch only impacts machines running ArcaBit antivirus software and explains that it’s already focusing on a fix.

The 2009 week, it was discovered that the April 2019 monthly rollups for Windows 7 and Windows 8.1, with their associated security-only updates, caused issues on machines with certain antivirus software, forcing these units to freeze on boot.

While Microsoft acknowledged the bug and said hello mostly happens on systems with Sophos antivirus software, user reports established that other security products were impacted too, including Avast and Avira.

Windows 10 devices also freezing on boot”

Windows 10 was believed to be on the safe side, as the aforementioned problems were only experienced on the previous OS versions.

The software company, however, has just confirmed similar issues hitting its latest Windows release too, however claiming that only ArcaBit goods are impacted.

“Microsoft and ArcaBit have identified a problem on devices with ArcaBit antivirus software installed that may cause the system being unresponsive upon restart after installing this update,” Microsoft says.

The firm adds that a fix is already being developed, but no ETA is available right now as to when it might be pushed to production devices.

There’s no confirmation of comparable problems experienced with other antivirus software, like the ones mentioned for Windows 7 and 8.1, but it remains to be seen if systems running products from different security vendors freeze on boot as well. We’ll continue to monitor user reports, so circle back for additional updates about this.

Is Windows 10 Version 1809 Finally Available for Everyone?

The rollout of Windows 10 version 1809 (October 2018 Update) might have reached another stage, as Microsoft is considered to possess started the automatic rollout to all compatible devices.

As mentioned around the Windows 10 update history page, Microsoft started the phased rollout of Windows 10 version 1809 on January 16, using the company providing the update “to devices we believe will have the very best update experience according to our next generation machine learning model.

In other words, only some devices were supposed to obtain the update, as Microsoft otherwise desired to prevent every other issues from hitting computers.

But simultaneously, users were permitted to download the brand new Windows 10 feature update having a simple look for updates on Windows Update.

“Upgrade block in place”

As noted by GHacks, the “Get the Windows 10 October 2018 Update” page has been upgraded with new information suggesting that this version of the operating system is now readily available for everyone via Windows Update and pushed being an automatic download.

“Windows 10 will automatically download the October 2018 Update on your eligible device if you’ve switched on automatic updates in Windows Update settings,” the page reads.

This means that on devices where Windows Update is enabled, Windows 10 version 1809 should automatically download in the background and then request the time to complete the install. A reboot is necessary to accomplish the update process.

However, Microsoft still notes that an upgrade block is in place on devices with certain Intel drivers, and the company recommends users to install the latest driver versions before attempting to download Windows 10 version 1809.

We have reached out to the company to inquire about more information concerning the current phase from the Windows 10 October 2018 Update rollout, and we’ll circle back should any specifics be offered.