Most Windows 10 laptops nowadays include a touch screen. Though the touch screen feels useless initially, once you get used to it, there is no returning.
Just like it’s, there will be times when the touch screen may not work as it ought to. For instance, the touchscreen might become unresponsive or is just slow to your touches. No matter the reason, in case your touchscreen isn’t employed in Windows 10, stick to the troubleshooting steps shown below. The ‘touch screen not working’ problem will be fixed in no time.
Note: I’m showing this in Windows 10 but the same steps can be used as Windows 8 systems.
Fix Touchscreen No longer working in Windows 10
Because there are a number of explanations why the touch screen is not working properly, you will find multiple methods to fix the problem. I’ve researched and listed all the possible steps you can take to troubleshoot and fix the problem. Follow the below fixes one after the other and find out what works for you.
1. Restart Windows 10
I know, this seems obvious. However, rebooting the system fixes lots of issues. One of the reasons being, while booting, Windows does not have to bother with locked files. Moreover, Windows 10 rescans and configures all of the hardware devices to make them work correctly. This is especially true if Windows just updated itself or even the drivers.
To restart Windows 10, right-click on the start menu and then select “Shutdown or sign out -> Restart”.
After restarting, try using the touchscreen and find out if it’s fixed.
2. Update Windows 10
The second easiest thing you can do to repair the touchscreen problem is to set up any available updates. If you’re wondering, occasionally, some already installed updates could be incompatible using the touch screen driver. Therefore causes the touch screen problems.
Typically, Microsoft quickly fixes these problems via more updates. For example, the latest update to v1709 users broke the touchscreen on some devices and Microsoft quickly released a patch the following week via Windows update to fix the problem. Since Windows 10 receives updates at least once per week, it is likely that an update broke your touch screen functionality.
1). You can update Windows 10 from the settings app. To do that, press Win + I to spread out the Settings app. In the Settings app, go to “Update and Security” and then to “Windows Update”.
2). On the right-panel, click on the “Check for updates” button.
3). As soon as you click the button, Windows 10 begins to look for updates. It can just a few minutes to check for brand new updates.
4). If there are any updates available, Windows 10 will automatically upload them.
After installing, reboot Windows if the touchscreen is working.
3. Disable and let Touchscreen
When hardware is causing problems, you should try unplugging and replugging it. However, because the touchscreen isn’t easily unpluggable, you are able to disable and let the touch screen. Generally, this fixes the touchscreen not working condition in Windows 10.
1). First, open the start menu, look for “Device Manager” and open it up.
2). In the device manager, expand the “Human Interface Devices” tree, find your touch screen device, right-click on it, and select the “Disable” option.
3). You might visit a warning message, click on the “Yes” or “Continue” button to maneuver forward.
4). After disabling the touchscreen device, right-click again around the tool and choose the “Enable” option. This action will enable the device.
After enabling the touch screen device, reboot Windows 10, and see if the touchscreen is working.
4. Reinstall Touchscreen Driver
If disabling and enabling didn’t work, you can test reinstalling the motive force. Typically, you will not obtain the touchscreen drivers from your laptop manufacturer as Windows 10 installs a compatible generic driver from the catalog. As such, reinstalling the touch screen driver in Windows 10 is pretty easy.
1). First, open the beginning menu, look for “Device Manager” and open it up.
2). Now, expand the “Human Interface Devices” tree, find your touchscreen device, right-click onto it, and select the “Uninstall device” option.
3). You will see a warning message. Click on the “Uninstall” button to continue.
4). After uninstalling the driver, restart your computer and Windows 10 should automatically reinstall the touchscreen driver for you personally.
Since driver reinstallation fixes lots of issues, see if the Windows 10 touch screen nor working problem is fixed or otherwise.
5. Recalibrate Windows 10 Touchscreen
Out of the box, your laptop manufacturer will calibrate the Windows 10 touch screen to operate properly in your system. However, sometimes the touch screen calibration might go haywire and cause troubles with normal functionality. In those situations, you have to recalibrate the touch screen. Thankfully, Windows 10 has a built-in touchscreen recalibration tool.
1). Open the beginning menu, look for “Calibrate the screen for pen or touch input” and open it.
2). In the tablet PC settings window, click on the “Setup” button underneath the Configure section.
3). You’ll be inspired to pick the screen type. Since you want to calibrate the touch screen, select the “Touch Input” option.
4). Now, follow the on-screen directions within the wizard. When you are done, restart Windows 10.
After restarting, see if the touch screen is employed in Windows 10. Otherwise go to the next step.
6. Might Be Faulty Touchscreen Hardware – Contact Device Manufacturer
If all the above steps failed to solve the touch screen problem in Windows 10 then it is most likely a hardware issue.
Which means you need to speak to your device manufacturer to get the issue resolved. In case your system is under warranty then create repair it yourself or take it to a third-party repair shop center. Most device manufacturers will have some kind of RMA service. Call the maker, explain your condition and they may help you.
Even if the warranty period is expired, contact the device manufacturer first and then go to the third-party repair shop, as needed. I’m saying this because most laptop manufacturers have a proprietary hardware diagnostics tool that pinpoints the actual problem.